Viewing the call logs

Every call made or received on Avorra is stored on the platform for future reference.

To view the call logs, follow these steps:

Step 1 - Accessing the Dashboard

After logging on to Avorra, by default, the page is displayed.

Step 2 - Viewing the call logs

Each call log stored on Avorra will have the following details: 

• Date and time of the call
• User
• From - The person who made the call
• To - The person or number to whom the call was made.
• Type of call (Phone or Mobile)
• Direction (Outbound or Inbound)
• Status (Completed, No-answer, Busy, Cancelled)
• Duration