When on call, I cannot hear the other person at all

Avorra is purely a browser based application. Therefore, when making or receiving calls on Avorra, keep a check on these points:

• Your internet connection link is not broken
• You are using Google Chrome or Firefox browser
• Avorra is accessing your microphone. To check the microphone settings, click on the video icon on your browser that Avorra is using.

        

• Ensure that the device settings are set correctly on Avorra (see, Setting up the output device)

If you are still having issues, contact our support team.